My housemate moved out last month. With him went the telephone line and Streamyx.
At first, I thought I could live without the Internet. After all, I have a computer with a TV/Radio card installed so if I’m bored I could always turn on the radio or telly.
Before long, I was bored. Malaysian TV is atrocious with its overflow of crappy reality and singing shows. Radio was OK, but I yearned interactivity, something only the net could offer. I wasn’t totally cut off from the net for our office is connected. I had initially thought that would be enough - it’s not. Lonely nights at home doing nothing was getting to me. So I decided to get connected again, this time via wireless broadband.
I have heard of horror stories about Maxis BB. Slow speeds and unstable connection tales are rife. Besides, the 3GB data transfer limit is very puny by today’s standards, and definitely not something I can live with. They offer wireless modem for free, but you will be bound to an 18-month contract, during which time you are not supposed to terminate their service (get penalised if you do). The monthly fee for that, MYR 138, was also far from attractive.
Then there’s Celcom BB. They offer the same speed as Maxis BB, up to 3.6Mbps, and basically imposes the same condition for their free modem package, the differences being the fee is MYR 10 less and data transfer limit is capped at 5GB.
I decided to go for Celcom BB, and buying my own modem. I bought a second hand Vodafone-Huawei E220 USB Modem for MYR 350, and promptly signed up for their D98 package (MYR 98 a month for speeds up to 3.6Mbps).

Activation was an annoying experience. After several calls to Celcom Call Center and the agent at which I had signed up for the service, I was online after close to 5 days after I had signed up.
Speed was dismal. At first, I had problems surfing even though I was connected at WDCMA (3G) speeds. My surfing would only move if I set the connection type to GPRS , which made speeds come down to rates comparable to dialup. I was told by the useless robotic non-sympathetic call centre chap that they are having problems and service wouldn’t come back to normal until 30th June. I had heard of this problem before when they said it would be OK by 30th May. I lashed out at the hopeless personnel pointing this out to them. Being the same idiot as his company was he merely repeated what he told me earlier. I should have used coarse language with him - somehow I didn’t.
Since then I have been able to surf at 3G speeds, which unfortunately is nowhere near the upper end of the 3G speed range. Forget live streaming - radio and YouTube didn’t move at all. Ping requests time out rather frequently for sufficiently long periods though I remain connected to Celcom’s network. All the time the MobilePartner software shows full bar, and connected at so-called 7.2Mbps.

Speed test result is bad to say the least. Look at the ping time! And for some reason, I am shown as connecting from Borneo, and I’m in Sungai Buloh Selangor…

It is when I was searching to see if the problem was peculiar to me (it isn’t) that I found out about a new broadband provider in town, U-Mobile. They have this fantastic offer whereby you can connect up to 3.6Mbps (same speed, same technology…) for only MYR 78, free modem thrown in. Only catch, just like the other providers, you are bound by a 24-month contract. And their coverage is presently limited to areas within the Klang Valley only.

The sleek looking modem is ZTE’s MF622, a slightly different offering from both Celcom and Maxis which offer the Huawei E220 for their free modem packages.
I signed up for their 8-day trial where with MYR 50, you can use their service for 8 days, together with their free ZTE modem. If you are not satisfied with their service, have it returned within that period, and you’ll get a full refund.
Speed test was not bad - definitely better than Celcom. Apparently they only have HSDPA wherever their service is available.

Not necessarily good news, as this means if your connection degrades to 3G, you are left in a state where you remain connected to U-Mobile’s network, but not the Internet. In fact, where I live, the signal degrades from HSDPA to 3G (and back) quite frequently. But when it works, the speed is amazing. Better ping times than Celcom too. I guesss this may have to do with the fact that they are a new kid on the wireless broadband ISP block - probably not much users yet clogging the network. New broom sweeps clean eh? For the particular speed test result shown below, the speed shown is only marginally better than Celcom, but in actual fact, response time and download speeds are far superior to Celcom. On occasion I’m able to download at speeds approaching 2Mbps.
Upload speed however, is a different story. I have been consistently getting speeds that hover around 60Kbps, and a check on the local forums on this reveals I am not the only one to experience this. U Mobile probably throttles upload speeds. Not bad news necessarily, but if you are using things for which maximum upload bandwidth is necessary (e.g. Skype, P2P…), U Mobile may not be your kind of broadband solution.

In conclusion, U-Mobile is very tempting. If you are used to the relatively faster Streamyx and almost instantaneous response when requesting for web pages, currently U Mobile gets my recommendation. However, if you are into online gaming, where low ping times are critically desirable, not even U Mobile, never mind Celcom, is ideal. U Mobile’s total HSDPA coverage is also a plus point, though of course if you are outstation most of the time then this fact is of precious little benefit.
I will be returning this package soon to get my MYR 50 back - I have decided to stick with Celcom for the time being (which to me has attained the Holy Pisspot of Catastrophic Internet Disservice, and should be renamed as Celcrap Narrowband) in the bona fide belief that come July 1st, things will be OK. If things do not improve by then, I will terminate Celcom, and commit to that 2-year contract with U-Mobile. At least it’s a good MYR20 cheaper, and with free sexy-looking modem too.